Good to know
Questions, answered
Everything pet parents ask before their first order. Still curious? Our team replies within one business day.

Three ingredients, and that is it: yak milk, lime juice, and salt. There are no artificial colors, flavors, or preservatives, no grain, and no rawhide. Each chew is naturally protein-rich, with the full guaranteed analysis printed on every pack (it varies a little by chew size).
It depends on your dog. A moderate chewer typically gets several days to a couple of weeks out of a correctly sized chew, while a determined power chewer may go through one in a few sessions. Sizing up usually makes a chew last longer.
Usually, yes. The cheese is naturally low in lactose because it is aged, and there are only three ingredients, so there is very little to react to. Introduce it gradually, and check with your vet first if your dog has a diagnosed dairy allergy.
Match the chew to your dog’s weight rather than their enthusiasm: Small for under 20 lbs, Medium for 20-45 lbs, and Large for 45 lbs and up. When your dog is between sizes, size up — a slightly large chew is safer than a slightly small one. Full details are on our size guide.
When a chew gets down to a small nub, microwave it for 45-60 seconds. It puffs into a crunchy, airy cheese puff — a second treat out of the same chew, and safer than letting your dog swallow the hard nub. Let it cool fully before serving.
Pick your chew size and we ship a fresh pack every 30 days at a lower price, with free shipping on every delivery regardless of order size. You can skip, pause, resize, or cancel anytime from your account — just do it at least 48 hours before your renewal date.
Then it is on us. Every order is covered by our 100% satisfaction guarantee — tell us within 30 days of delivery and we will refund or replace it, your choice. Details are in our Returns & Refunds policy.
